Our cross-border team advises businesses in a wide range of sectors that sell directly to consumers, whether through e-commerce, m-commerce or physical retail channels.
Whilst technology creates the opportunity for businesses to reach consumers across multiple jurisdictions, it also means that businesses need to comply with the laws of those jurisdictions.
Consumer law in the UK and across the EU has become an increasingly complex, regulated area of law. Businesses seeking to sell directly to consumers in Europe need to comply with a variety of domestic and European legislation, such as (in the UK) the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
We have consumer law experts in each of our European offices who work closely together to provide seamless pan-European consumer law advice to consumer-facing business.
Our international team regularly advises clients on the full range of business-to-consumer contracts, including:
Whether you are an established brand focusing on compliance within the increasingly sophisticated regulatory landscape, or a global business looking to expand or sell into new markets, we can offer you a tailored, pan-European solution through our network of offices.
The ECJ has recently ruled that all post-contract telephone numbers offered to consumers must not be charged at more than the basic rate
On 6 August 2018 the Italian Competition Authority (AGCM) announced a second moral suasion action towards influencers, bloggers and, more in general, so called "influencer marketing".
In the aftermath of revisions to the PRC Advertisement Law in 2015 and to the Internet Advertising Measures end of 2016 we have noticed a recently increased government scrutiny of advertisement forms and contents used ...
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