Consumer enforcement

Consumer authorities are ramping up their enforcement powers and are prioritising consumer protection issues. Our considerable first hand experience working at the authorities can help you navigate investigations, respond to information requests, and advise you on how the authorities approach particular situations when making your strategic business decisions.

Increasing numbers of regulatory authorities are understanding the significance of consumer protection issues and are including them at the heart of their strategic priorities.  This shift in regulatory focus has been accelerated by new laws in Europe that permit consumer law regulators to impose fines for non-compliance of consumer protection legislation. 

We are ideally placed to support you with consumer enforcement issues by combining our consumer law expertise with first-hand experience of dealing with consumer regulators. Members of our team have significant expertise in enforcement work having led major enforcement cases at various UK regulators including the CMA and the PSR, giving them valuable insight into how to manage any information requests and navigate investigations to get the most favourable outcome possible for your business. 

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