Your company’s most sensitive data may be vulnerable to theft from within. Here’s what to do about it

In January 2019, Jizhong Chen, an engineer in Apple’s autonomous car division, was spotted covertly snapping pictures in a restricted area. According to prosecutors, Chen, a Chinese national, had 2,000 files on his personal hard drive, including manuals and schematics, and was applying for a job with a Chinese rival. The charges came months after a similar case in which another Apple worker was accused of stealing trade secrets and arrested by FBI agents while attempting to board a flight to China.

Such cases, particularly in rapidly evolving proprietary fields, are far from rare. However, they are only one of a range of – on occasion, existential – threats companies face today from individuals, groups or even nation-states that steal confidential information. From the Colonel’s once-secret KFC fried chicken recipe and the Coca-Cola formula at one extreme, to key customer data, “black box” know-how about valuable processes, systems, market forecasting, R&D data, algorithms, expansion plans and key competitors at the other, in the digital age, every business has sensitive commercial data.

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