As the Competition and Markets Authority unexpectedly abandoned its court action against Viagogo, what is the state of play for the UK's secondary ticketing industry?
With an estimated value of $15.19 billion by 2020, the global secondary ticket market is as lucrative as it is controversial. Protests from campaign groups, such as FanFair Alliance, have highlighted fan and event organiser frustrations with the major secondary ticketing websites. These complaints have escalated into threats of, and indeed actual, legal claims brought by the UK’s Competition and Markets Authority (CMA).
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