Navigating Online & Brand Challenges for Consumer-Facing Businesses: Retail & Consumer Annual Update

Session 1:

Your online business: how to succeed with care in the digital world

• Online brand and reputation management: current issues in the creation and enforcement of IP online - Louise Sargeant, Senior Associate
• Navigating the privacy landscape: update on the UK Data Protection and Digital Information Bill - James Moss, Partner, former Director of Legal Services (Regulatory Enforcement) at the Information Commissioner’s Office
• Managing harmful content: update on the Online Safety Bill - The Rt Hon Sir Jeremy Wright KC MP, former DCMS Secretary of State

Session 2:

Your consumer: how to protect and enhance customer relationships

• Online selling practices: a view from the CMA - Jason Freeman, Director, Consumer Law, Competition and Markets Authority
• Green claims do’s and don’ts: running a successful green advertising campaign - Shona O’Connell, Senior Associate, and Jason Freeman, Director, Consumer Law, Competition and Markets Authority
• Competition law perspectives: an insight into competition law developments relating to online selling, pricing, sustainability and consumer law enforcement – Dr Saskia King, Legal Director, former Legal Adviser at the Competition and Markets Authority