I am co-head of the Dispute Resolution Group in London, and bring many years' experience of advising clients on a wide range of commercial disputes and risk management issues, often with an international element.

I focus, in particular, on disputes in the technology, communications and financial services sectors. These include disputes and risk management issues in relation to software issues, the delivery and implementation of business critical systems, including data and communications networks, and complex financial products. As a member of the firm's Transformational Projects Group, I have been involved in some of the world's largest and most complex projects advising on risk mitigation and dispute resolution strategies. I also have extensive experience of public procurement challenges and regularly advise clients (both customers and suppliers) on challenges in sectors as diverse as communications, health, defence and IT services.

In addition to legal expertise, complex commercial disputes require effective project management. As co-head of the Dispute Resolution Group, I work with others to ensure that matters are properly resourced and that we utilise state of the art tools in areas such as document management, analytics and financial reporting to ensure that clients have available all relevant information, that matters are managed efficiently and that we secure the best outcome for the client.

I strongly believe in resolving disputes outside of the courts where possible and have a successful track record of resolving claims through alternative dispute resolution including mediation, arbitration and expert determination.

  • Acting for a leading software vendor in claims against its customer for breach of its software licence agreement as a result of the use of a web based portal to access customer account information (SAP UK Ltd-v-Diageo Great Britain Ltd [2017] EWHC 189)
  • Advising Airwave, the incumbent provider of the Emergency Services Network (ESN), in connection with a court challenge following the Government's award of the £1 billion ESN contract to a competitor
  • Advising an international restaurant operation in relation to issues surrounding its international roll-out of a business critical point-of-sales (POS) cloud solution providing key sales and back office functionality in relation to its outlets
  • Advising a Swedish Government pension fund in relation to claims arising from the management of its securities lending programme (Forsta AP Fonden -v- Bank of New York Mellon [2013] EWHC 3127)
Education
  • Queen Mary College, London University, Law
Admissions
  • The Law Society of England & Wales in 1987
  • The Law Society of Hong Kong in 1995

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