Bird & Bird ATMD is delighted to announce that it has recently been selected as one of the few firms in Singapore to be featured in the Asialaw Client Service Excellence ratings 2020 report.
As part of the research process conducted by Asialaw Profiles, users of legal services have been surveyed and asked to assess and rate law firms for their quality of service based on:
- Client Management; including relationship management, communication, implementing feedback, meeting deadlines, problem solving, risk management and cost transparency.
- Fees and Billing; including managing costs and budget, and value for money.
- Firm set-up; including the depth of the team, the international network, use of technology and value added services.
- Knowledge; including country and industry sector knowledge, innovative solutions, legal knowledge and ability, and knowledge of your business.
Our Singapore office achieved one of the highest aggregate scores and is one of the best overall firms in Singapore for client service excellence.
Joint Managing Partners Lorraine Tay and Sandra Seah comment:
"We are very pleased with this recognition, which affirms the exceptional quality of our services and our commitment to client service excellence through the collaborative efforts of a team spanning many parts of the firm. We are grateful for our clients' confidence in us and look forward to continue to render first-rate services to our clients."
To view the full report, click here.