Governments are increasingly making use of AI tools to help with decision making, but they face a key challenge: ensuring fairness and maintaining public trust.
Automated decision-making frees up time and resources, two commodities that many government departments lack. The increased availability of AI decision-making tools allows government decisions to be delegated to algorithms, particularly in the resource-intensive areas of local government work that directly impact individual citizens: identifying children in need of additional care, rating schools’ performance, selecting food outlets for a health and safety inspection, calculating fire risks and predicting crime.
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