How we work with clients

Overview

"Deep knowledge about the subject matter; very responsive; creative advice."

We believe our approach to client relationships is different and refreshing. We constantly seek new and creative ways to deliver our services, developing online tools and services to help you reduce costs, manage risks and open up new opportunities to grow your business.

People       Knowledge       Methodology

Our client service tools include:  

> Learn about our structure


Online Client Services

Our Online Client Services portals offer simple, accessible and easy-to-use extranet with functionality inspired and led by you.

Our secure extranet allows us to run online data rooms, manage procurement processes and multi-jurisidictional matters, track the progress of a deal (key stages, milestones), access invoices and 'work in progress' reports. It integrates with our Cost Management tool to enable access to actuals vs budget figures.

The portal offers secure access to documents; an online calendar to track key dates and events; group tasks lists to enable effective project management; searchable tables; and forms to track matter and/or financial information

OCS is a highly flexible tool that is always tailored to your needs.

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Cost management service

We have developed a unique system to forecast and monitor the legal costs of contentious and non-contentious matters. The key advantages of the Bird & Bird cost management system are:

  

  • accuracy: we work closely with you to scope work and price it accurately
  • transparency: we share our detailed budgeting information with you at the outset
  • clarity: we are clear on what is included in the budget
  • real-time reporting: unlike other law firms, our cost management connects directly into our time recording, so we are able to highlight any potential issues immediately
  • tailored reporting: we tailor reports to meet your needs
As a result, we are able to establish the most effective way of delivering your needs and, even with the most complex international transactions, we can identify issues and ensure you won't be surprised by unexpected invoices.

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Secondments

Like you, we believe in the value of secondments and see them as a valuable opportunity to learn about your business first hand. This approach continues to benefit both of us. 

We are always happy to discuss secondments in the context of our overall relationship and the needs of both of our organisations.

"I would like to express my huge gratitude for having been given great secondees... those guys were fantastic. They got it and they were much loved by both the team and the people in the business that they dealt with."

UK General Counsel, global professional services firm

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Newsletters

We keep you up-to-date on the legal landscape via our newsletters. Regular newsletters cover updates on topics including aviation, banking and finance, climate change and sustainability, data protection, electronics, HR and tax.

Subscribe to our newsletters now >

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